Terms of purchase for retailers
These terms and conditions of purchase apply to all sales and deliveries from Tasseladden AS ("the distributor") to our business customers ("the customer"). By placing an order, the customer confirms that they have read, understood, and accepted these terms.
1. General Conditions
1.1. Reseller Application
To purchase products from us, you must first apply to become a reseller. All applications are reviewed individually, and Tasseladden AS reserves the right to approve or reject any application.
1.2. Ordering Process
All orders are placed via our B2B portal, or in writing by email. An order is considered accepted by the distributor when the customer receives an order confirmation by email.
2. Order
2.1. Shipping Costs
Shipping is calculated automatically at checkout when ordering through our B2B portal. Free shipping is offered on orders over NOK 10,000,- ex. VAT. For orders below this amount, shipping costs will be added.
2.2. Order Processing Time
We process orders within 1-5 business days. Delivery time depends on the chosen shipping method and delivery address.
3. Prices and Payment
3.1. Prices
All prices are quoted exclusive of VAT. Tasseladden AS reserves the right to adjust prices without prior notice. Price changes do not affect already confirmed orders.
3.2. Payment Terms
New customers must prepay before goods are shipped. Once a customer relationship is established and credit is approved, a payment period of 14 days may be offered. In case of delayed payment, the matter will be sent to debt collection, and any fees will be charged in accordance with Norwegian law.
3.3. Invoicing
Invoices are sent either as EHF (Electronic Commerce Format) or via email, depending on what has been agreed with the customer.
4. Delivery and Risk
4.1. Delivery of Goods
Goods are dispatched from our warehouse, and the risk of loss or damage is transferred to the customer when the goods are handed over to the carrier. We collaborate with reliable transporters for safe and efficient delivery. If no one is present at delivery, a fee for re-delivery or additional costs will apply and be charged to the recipient.
4.2. Damaged Goods
Damage occurring during transport must be reported to the carrier immediately and to us within 3 days of the reseller receiving the delivery.
5. Claims and Returns
5.1. Claims
Claims for defective or faulty goods must be reported to us within 14 days of receipt. Upon approved claim, we will offer replacement or credit.
5.2. Right of Return
Returns are only accepted by arrangement, and a return fee of 15% of the value of the goods will apply. Goods must be returned in their original packaging and be in saleable condition. Return shipping is covered by the reseller, unless the fault is ours.
Goods ordered outside our standard assortment or specially ordered at the customer's request cannot be returned, unless there is a written agreement to this effect before ordering.
6. Marketing and Resale
6.1. Marketing
The reseller undertakes to market our products in accordance with applicable laws and regulations.
6.2. Resale Prices
The reseller is free to set their own retail prices, but we recommend following our recommended prices to maintain the brand's value.
6.3. Product Information
All product information, images, text, ingredients, and average analysis are available in our B2B portal. The information and images are adapted for marketing and must not be copied directly from our website, tasseladden.no. Resellers are encouraged to adapt the material to their own needs.
7. Termination of Reseller Agreement
Tasseladden AS reserves the right to terminate the reseller agreement if the terms are violated. Termination by the reseller must be made in writing with 30 days' notice.
8. Changes to Terms
Tasseladden AS reserves the right to change these terms and conditions of purchase. Changes will be communicated in writing and apply to orders placed after the changes have been notified.